
Please note that USB 2.0 hubs limit your hard drive’s transfer rates to USB 2.0 speeds. In such a case, consider trying a powered USB hub that includes a power cable. Some USB hubs are less than efficient with power management, which can be problematic for connected devices. If you use a hub and encounter detection problems, slower than normal transfer rates, random disconnection from your computer or other unusual issues, try connecting the hard drive directly to the computer’s USB port. Q: Can I use my hard drive with a USB hub?Ī: Yes, the hard drive can be connected to a USB hub. Problem: I must use a USB hub for my USB devices

Q: Are there other USB devices connected to the same port or hub?Ī: Disconnect other USB devices and see if the hard drive’s performance improves. Otherwise, the device operates at slower USB transfer rates. LaCie USB 3.0 Drive performance will improve when it is connected to a USB 3.1 port or a SuperSpeed USB 3.0 port.

Q: Is the hard drive connected to a Hi-Speed USB 2.0 port on your computer or hub?Ī: If your hard drive is connected to a Hi-Speed 2.0 port or hub, the inferior performance is normal.

All users Problem: My file transfers are too slow For additional support resources, go to LaCie customer support. For help setting up and using your LaCie hard drive, review the frequently asked questions below.
